Behavioural frameworks.
Behavioural development is differentiating, sustainable and career defining. Behavioural understanding and development expertise is at the heart of what we do, just take a look at our philosophy.
An individual’s capability can be seen in three areas: Skills, Knowledge and Behaviour.
‘If Skills are what you can do,
and Knowledge is what you know,
Behaviour is how you apply the other two’
When it comes to an individual’s capability, people sometimes struggle to articulate behaviour, as it can feel intangible compared to someone’s skills in ‘project management’ for example. However, designing, introducing and embedding behaviours allows a company to get a handle on exactly what makes its people succeed.
(example shown: Virgin Trains)
A behavioural approach brings many benefits:
Enables performance excellence – individual to business level
Alignment of all activity to business goals
Promotes objectivity
Portable behavioural capability
Measures what was deemed to be unmeasurable or intangible – ’what really makes someone good’
Targeted development
Accurate job/person matching
Career management / self managed careers
Meaningful succession
Real cost reductions (derived from above)
Here at Jemco Consultancy we specialise in creating bespoke behaviours frameworks. Why bespoke? Your behaviours should reflect where your people are and where they need to be; where your business is and where it needs to be; where the culture is and where it needs to be; your competition and what it may look like in the future
We conduct robust empirical research with colleagues across your business at all levels to establish a framework that captures what has made your business special in the past, what makes it special now, and what will serve it well in the future.
The final framework, whilst technical to produce, must be simple and easy to use, underpinning all people performance activity.